Privacy Policy

Last Updated: December 2024

Welcome to Rust-Oleum Store! We’re committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website at paintssaleus.com.

1. Information We Collect

To provide you with the best DIY painting shopping experience, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and contact details
• Payment Information: Credit/debit card details (processed securely through encrypted channels), PayPal account information
• Order Information: Purchase history, product preferences, and project requirements
• Technical Data: IP address, browser type, device information, and browsing behavior
• Communication Data: Customer service inquiries and feedback

2. How We Use Your Information

We use your data to enhance your DIY shopping experience in the following ways:

• Process and fulfill your orders for our specialty paints
• Provide secure payment processing through trusted partners
• Offer personalized product recommendations for your home improvement projects
• Improve our website functionality and user experience
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Comply with legal obligations and prevent fraud

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

• Payment Processors: We share payment information with PCI-DSS compliant partners like Visa, MasterCard, JCB, and PayPal to complete transactions
• Shipping Partners: We provide necessary delivery information to our global shipping carriers
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Service Providers: Trusted partners who help us operate our website and business (under strict confidentiality agreements)

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, just like the quality of our paints:

• All data is stored on secure servers with industry-standard encryption
• Payment information is processed through encrypted channels and we never store complete card details
• We implement PCI-DSS compliance for all card transactions
• Regular security assessments and monitoring protect against unauthorized access
• Data is retained only as long as necessary for business and legal purposes

5. International Data Transfers

As we ship worldwide (excluding Asia and select remote areas), your data may be transferred and processed in countries outside your residence. We ensure adequate protection through:

• Standard contractual clauses with our international partners
• Compliance with GDPR requirements for European customers
• Appropriate security measures for all data transfers

6. Your Rights and Choices

You have control over your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Objection: Opt-out of certain data processing activities
• Portability: Request transfer of your data to another service
• Withdraw Consent: Revoke consent for marketing communications at any time

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

• Essential Cookies: Required for website functionality and secure checkout
• Analytical Cookies: Help us understand how DIY enthusiasts use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Show relevant paint products and offers

You can manage cookie preferences through your browser settings. Note that disabling some cookies may affect website functionality.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or email notifications.

10. Contact Us

Thank you for trusting Rust-Oleum Store with your home transformation projects and your personal information. We’re committed to protecting your privacy as carefully as we formulate our premium paints.

The Rust-Oleum Store Team
Perth, United Kingdom